#Your Trusted Partner in Real Estate.

Privacy Policy

Effective Date: 16 September 2026

Stonehaven Realty & Infrastructure LLP respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit an enquiry, request property information, or use our real estate services.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit an enquiry form, request a property consultation, schedule a property visit, or communicate with our team.

This information may include:

  • Name
  • Mobile or telephone number
  • Email address
  • Residential or correspondence address
  • Preferred property location
  • Property type and budget
  • Buying, selling, or investment requirements
  • Information about a property you wish to sell
  • Communication and enquiry history
  • Any additional information you voluntarily provide

We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, pages visited, referral source, and general website usage information.

2. How We Use Your Information

Stonehaven Realty & Infrastructure LLP may use your personal information to:

  • Respond to property enquiries
  • Provide information about available properties
  • Understand your property requirements
  • Arrange property or site visits
  • Assist with buying or selling property
  • Provide real estate and investment-related guidance
  • Contact you regarding properties that may match your requirements
  • Respond to questions, requests, and customer support enquiries
  • Improve our website, services, and customer experience
  • Maintain internal business and enquiry records
  • Prevent fraudulent or unauthorized activity
  • Meet applicable legal and regulatory obligations

We only use personal information for legitimate business purposes related to the services we provide.

3. Property Enquiries and Communications

When you submit a property enquiry, you authorize us to contact you using the details you provide.

Communication may take place through:

  • Telephone calls
  • Email
  • SMS
  • WhatsApp or similar messaging services

We may contact you regarding the property you enquired about or other relevant property opportunities based on the requirements you have shared with us.

You may ask us to stop promotional communications at any time.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, and enhance the browsing experience.

Cookies may be used to:

  • Remember website preferences
  • Understand how visitors use our website
  • Measure website traffic
  • Improve website performance
  • Support advertising or analytics services

You may disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Analytics and Third-Party Services

We may use third-party services such as website analytics, maps, advertising platforms, communication services, hosting providers, and social media tools.

These third parties may collect certain information according to their own privacy policies.

We encourage users to review the privacy policies of third-party services before providing personal information through those platforms.

6. Sharing of Personal Information

We do not sell or rent your personal information.

Where reasonably necessary, information may be shared with trusted third parties involved in providing real estate-related services, including property owners, developers, service providers, technology providers, consultants, or professional advisors.

Information may also be disclosed when required:

  • To comply with applicable laws or legal processes
  • To respond to lawful requests from authorities
  • To protect our legal rights or business interests
  • To prevent fraud or misuse of our services
  • In connection with a business restructuring, merger, or transfer

We aim to share only the information reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, misuse, or loss.

However, no website, internet connection, electronic communication, or data-storage system can be guaranteed to be completely secure. Users should therefore take appropriate precautions when sharing information online.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, providing services, resolving disputes, and meeting legal obligations.

Information that is no longer required may be securely deleted, anonymized, or archived where appropriate.

9. Your Privacy Choices and Rights

Subject to applicable law, you may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request updating of incomplete information
  • Request deletion of information where legally permitted
  • Withdraw consent for certain uses of your information
  • Ask us to stop promotional communications
  • Raise a concern about how your personal information is being handled

We may need to verify your identity before processing certain requests.

10. Accuracy of Information

You are responsible for ensuring that the information you provide to us is accurate and current.

If any information changes, you may contact us and request that our records be updated.

11. Third-Party Links

Our website may contain links to external websites, property portals, social media platforms, maps, or other third-party services.

Stonehaven Realty & Infrastructure LLP is not responsible for the privacy practices, security, availability, or content of external websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal information.

12. Children’s Privacy

Our real estate services are intended for adults capable of entering into property-related transactions.

We do not knowingly seek to collect personal information from children. If we learn that information relating to a minor has been provided without appropriate authorization, we may take reasonable steps to remove it.

13. Property and Financial Information

Information displayed on our website regarding property availability, pricing, specifications, amenities, investment potential, or other property-related matters may change from time to time.

Submitting an enquiry does not create a contractual relationship, guarantee property availability, or constitute financial, investment, tax, or legal advice.

Users should independently verify relevant property and transaction information before making a final decision.

14. Changes to This Privacy Policy

Stonehaven Realty & Infrastructure LLP may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or applicable legal requirements.

Any updated version may be published on this page with a revised effective date.

We encourage users to review this Privacy Policy periodically.

15. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Stonehaven Realty & Infrastructure LLP
19/3A, Bidhannagar Road
Ultadanga, Kolkata
West Bengal, India – 700067

Phone: +91 94774 97737
Email: bikashpaulac@hotmail.com

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